SHIPPING POLICY

At Jody Home, we aim to provide clear and convenient shipping options for our customers.

Please review the shipping information below before placing your order.

1. Shipping Methods & Costs

Our current shipping rates are:

2. Standard Shipping

Orders with a merchandise subtotal between $0.00 and $49.99 are charged a $5.00 Standard Shipping fee.

3. Free Shipping

Orders with an eligible merchandise subtotal of $50.00 or more qualify for Free Shipping.

Unless otherwise stated during checkout, the qualifying amount is generally calculated after discounts and before applicable taxes.

4. VIP Fast Shipping

Customers who would like a faster shipping option may select VIP Fast Shipping for $8.00, where available.

VIP Fast Shipping applies to the selected delivery service and does not necessarily remove normal order processing time.

5. Order Processing

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on:

• Product availability
• Order volume
• Weekends
• Public holidays
• Promotional events
• Other operational circumstances

Once your order has been shipped, tracking information may be provided when available.

6. Delivery Estimates

Delivery times vary depending on your location, the shipping method selected, and carrier conditions.

Delays may occasionally result from:

• Customs processing
• Severe weather
• Carrier disruptions
• Public holidays
• Transportation issues
• High seasonal order volume

Any estimated delivery timeframe is provided for reference only and is not a guaranteed arrival date.

7. Tracking Your Order

Where tracking is supported, shipment details may be provided after your order has been dispatched.

Tracking information may take some time to update after the carrier receives the package.

If your tracking information has not updated for an extended period, you may contact our customer service team for assistance.

8. Shipping Address

Customers are responsible for entering complete and accurate shipping information.

Before placing your order, please confirm:

• Full name
• Street address
• Apartment or unit number, where applicable
• City
• State or province
• Postal or ZIP code
• Country
• Contact information

If you notice an address error after ordering, please contact customer@jodyhome.com as soon as possible.

We will make reasonable efforts to assist, but address changes cannot be guaranteed after processing or shipment has begun.

9. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the destination.

Unless otherwise stated during checkout, these charges may be the responsibility of the recipient.

Customs procedures may also affect delivery times.

10. Delayed or Missing Packages

If your package appears to be significantly delayed or lost, please contact us with your order number and available tracking information.

Our support team will review the available details and assist with the appropriate next steps.

Shipping Support: customer@jodyhome.com