CONTACT US

If you need assistance while shopping at Jody Home, our customer support team is available to help.

Whether you have a question about a product, an order you placed, delivery, or a return request, please feel free to contact us.

Customer Support

Website: jodyhome.com
Email: customer@jodyhome.com

You can contact us for assistance with:

  • Product information
  • Order status
  • Shipping and delivery
  • Tracking questions
  • Order changes
  • Returns and exchanges
  • Refund questions
  • Damaged or incorrect products
  • General customer service inquiries

Contacting Us About an Order

When contacting us about an existing purchase, please include:

  • Your order number
  • The email address used at checkout
  • A brief description of your question or issue

If your request involves a damaged, defective, or incorrect item, please include clear photos where possible.

We aim to respond to customer inquiries as promptly as reasonably possible. Response times may be longer during weekends, public holidays, promotional periods, or times of high order volume.

Customer Service Email: customer@jodyhome.com